FAQs

What are the shipping costs and options?

We offer Standard and Priority shipping services to almost everywhere in the world. Please remember that orders are generally shipped within two business days of receipt and, therefore, two business days should be added to the corresponding delivery time shown with your Standard or Priority shipping choice.

If you need additional assistance please contact us.

All charges will be in United States dollars.

Canadian Orders and NAFTA

Most goods and products individuals import into Canada are subject to the Goods and Services Tax (GST) of five percent. The GST is calculated after customs duties have been applied.

You will also have to pay the applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST). The provincial retail sales tax rates vary from province to province, as do the goods and services to which the tax is applied and the way the tax is applied.

In Canadian provinces with a Harmonized Sales Tax (HST) (New Brunswick, Nova Scotia, and Newfoundland and Labrador, Ontario and British Columbia), you’ll be charged the HST, rather than separate GST and provincial sales tax.

Because of the North American Free Trade Agreement (NAFTA), Canadians do not have to pay duty on most American and Mexican manufactured items. But be careful. Just because you buy an item from a U.S. store does not mean it was made in the United States. It’s quite possible it was imported into the United States first and, if so, you may be charged duty when it comes into Canada.

Do you ship to Military Personnel?
Yes. Please enter the billing and shipping information using the following guidelines. If your zip code starts with the numbers below:

0 – Please use New York as the state
9 – Please use California as the state
3 – Please use Florida as the state

Fill in the appropriate CMR, Unit Number or PO Box in the first address field and if needed the Room/Bldg field. Please put your APO AE or what is applicable in the city field. Choose the United States as the Country since all military addresses fall under US Postal Rates.

If you need additional assistance please contact us.